Terms of service

Last updated: 02/13/2026

Returns

We accept returns on eligible items under the conditions outlined below.

Return Eligibility

• Return requests must be submitted within 30 days of receiving your order.

• Items must be unused, in original condition, and in original packaging to be eligible for return.

• Certain items may be non-returnable due to hygiene, safety, or product-specific reasons.

Return Authorization

• All returns must be approved before being sent back.

• Unauthorized returns may not be accepted.

Return Shipping

• Customers are responsible for return shipping costs, unless the return is due to an incorrect or damaged item.

• We recommend using a trackable shipping service, as we are not responsible for lost return shipments.

Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 7 days of delivery with your order number and supporting photos so we can review the issue.

How to Request a Return

To request a return, contact us at purepawsmarketco@gmail.com with your order number and details of the request.

 

Terms of Service 

By accessing or using this website, you agree to be bound by the following Terms of Service. If you do not agree, please do not use our site.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to use our products or services for any illegal or unauthorized purpose.

Product Information

We make every effort to display products accurately. However, we do not guarantee that product descriptions, colors, or images are completely error-free.

Pricing & Availability

Prices and availability are subject to change without notice. We reserve the right to limit or cancel orders at our discretion.

Orders & Payments

By placing an order, you agree that:

• All information provided is accurate and complete

• You are authorized to use the payment method provided

We reserve the right to cancel or refuse any order suspected of fraud or misuse.

Shipping

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

Intellectual Property

All content on this site—including text, images, logos, and designs—is the property of the store and may not be used without written permission.

Limitation of Liability

We are not liable for any damages arising from the use of our products or website, including indirect or incidental damages.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the site constitutes acceptance of those changes.

Contact Information

For questions about these Terms, contact us at purepawsmarketco@gmail.com.